Privacy Policy

Clayton Renovations operates in British Columbia, Canada. This policy is governed by the laws of British Columbia and applicable federal privacy legislation.

Consent

By submitting information through our contact form, you consent to the collection and use of your personal information as described in this policy. You may withdraw your consent at any time by contacting us.

Information We Collect

We may collect personal information you provide directly, such as your name, email address, phone number, and any details you submit through our contact form. We also collect basic usage data such as pages visited and browser type through standard web analytics.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Improve our website and services
• Send relevant communications about our services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business, provided they agree to keep your information confidential.

Cookies and Tracking Technologies

We use analytics tools to collect anonymous usage data such as pages visited, session duration, and browser type. These tools may set cookies to understand how visitors interact with our site. These cookies collect anonymous, aggregate data and do not contain personally identifiable information.

You can control cookies through your browser settings. Disabling cookies may affect some website functionality, including the accuracy of our analytics data.

Third-Party Service Providers

We use third-party services to operate our website, including email delivery, website analytics, and hosting. These services may process data on our behalf and are bound by their own privacy policies.

Data Retention

We retain contact form submissions for up to 2 years to respond to inquiries and improve our services. Financial and tax-related records are retained for up to 7 years as required by law. Analytics data is retained according to our analytics provider's default retention settings.

Data Security

We implement reasonable security measures to protect your personal information, including SSL/TLS encryption for data in transit, rate limiting on form submissions, and honeypot-based bot detection. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly delete it.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any marketing communications

To exercise these rights, please contact us using the information on our contact page.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy, please reach out through our contact page or email us at info@claytonrenovations.ca.